Gatwick Cambridge Hotel, Horley
About the Hotel
Select your room type
Price and Room Availability Calendar
Getting around
Check out the full range of transport modes
What our guests says about facilities
General
- No smoking on site
- Free Wi-Fi in public areas
- Paid parking
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Security
- Smoke detectors
- Fire extinguishers
Guest Parking
- Electric kettle
Services
- Paid airport shuttle
- Housekeeping
- Welcome drink
Dining
- Restaurant
- Bar/ Lounge area
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Children's menu
Facilities for people with disabilities
- Bathroom for disabled
Spa & Leisure
- Leisure/ TV room
Room features
- Heating
- Soundproofed rooms
- Garden furniture
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Room decor
- Carpeted floor
Location
Reviews and Ratings
The hotel serves as a practical choice for travelers needing a quick overnight stay before an early flight, offering good value for money with parking and shuttle options. The rooms are reasonable but could use some upgrades for comfort. The shuttle service is efficient, though the dining experience might leave some wanting more variety. Overall, it’s a solid stopover option.
My stay was quite disappointing overall. The room was clean but lacked natural light, and the bathroom was functional but dated. The staff's attitude left a lot to be desired, as they were unwelcoming and seemed indifferent to our needs. The shuttle service was timely, but the chaotic parking situation made things unnecessarily stressful. While the dining experience was adequate, it didn't stand out in any way. Overall, I wouldn't return to this hotel as the negatives overshadow the positives.
I had a mixed experience at the hotel. The service provided was excellent, especially the responsive management and friendly bar staff, which made my stay enjoyable. However, the conditions of the rooms left much to be desired, particularly with noise disturbances and outdated features.
My stay at Gatwick Cambridge Hotel was a mix of highs and lows. The exceptional customer service from Manager Ali and the bar staff, particularly Mia, truly stood out, making my experience enjoyable. The location near Gatwick Airport is convenient, and the shuttle service was incredibly helpful. However, I faced issues with room arrangements that were not addressed adequately by the staff, which left me disappointed.
The hotel offers a mixed experience overall. The location is convenient for airport access, but I faced significant issues with my room's condition and safety. The staff were helpful during check-in, but there were communication gaps regarding the fire alarm situation and key retrieval. The dining experience had potential, but I chose not to eat on-site due to pricing concerns and previous reviews. Their shuttle service is effective and reasonably priced, making it a good option for parking while traveling.
